Create A Customer Experience To Remember
Your success begins and ends with finding the right people. Staff CX has the expert customer service recruiting solutions you need to make your first line of defense your best level of offense.
Create A Customer Experience To Remember
Your success begins and ends with finding the right people. Staff CX has the expert customer service recruiting solutions you need to make your first line of defense your best level of offense.
To accelerate your productivity, reduce hiring costs, and boost your bottom line, count on Staff CX to provide the best high-volume recruiting solutions for customer service jobs, call center jobs, and executive-level positions.
Volume Recruiting
Our high-volume recruiting solutions ensure you’ll never have to sacrifice quality for quantity. With Staff CX, you can build the best call center teams without wasting valuable internal resources. Scale as you grow, and grow as you scale. We’ll be here every step of the way.
Executive Search
Our team of executive search recruiters are skilled in sourcing middle- and upper-level managers, interim managers, and key organizational executives, including VPs. The right executive leadership not only drives the direction of your organization, but also attracts top industry talent and helps to build a bright and successful future.
Recruitment Process Outsourcing
When staffing demands are stretched thin, and growth is outpacing your workforce capacity, RPO helps alleviate the burden with efficient call center staffing solutions and top-quality customer service recruiting. Strengthen your in-house recruiting team with a dedicated customer service recruiter from Staff CX.
Staff Augmentation
IT Programmers and Developers Accountants | Bookkeepers | Tax Preparers
Your workforce is the best investment you can make in the future of your company, one that will pay a wealth of dividends in the future. Fueled by the innovative talent acquisition strategies cultivated by founder Armando Castro, Staff CX consistently retains the ability to identify the right talent for the right roles. Our diverse and inclusive customer service staffing model attracts candidates with the ideal blend of experience and interpersonal skills to take you to the top.
Just a few short years ago, the corporate world had never heard of the “Great Resignation” or “quiet quitting”. Now, these simple terms have come to the forefront of global business culture, leaving employers struggling to hire, retain, and motivate talented employees, while meeting their not-so-subtle demands for employment.
Some workers are purposefully distancing themselves from their work life, doing the bare minimum to get by, but certainly not giving their best. This “quiet quitting” culture is threatening the productivity of every organization, and Staff CX is here to ensure you don’t fall victim to motivational shortfalls.
As a leading recruitment process outsourcing company, we understand that working from home is not a viable option in many industries. This is why our call center staffing and customer service staffing processes focus on finding employees that are intrinsically motivated, with a desire to work hard, take pride in their work, and thrive either at home or in the office.
We know that it has become increasingly difficult to find the right employees who will give you their best, no questions asked. Our talented pool of candidates has the right skills to be productive in any environment and the passion to give you 100% - every day.
"A reliable, and trustworthy recruitment partner I can always count on to help solve our complex people problems"
"I can count on the team in delivering exceptional candidates that drives excellent customer experiences"
“A pivotal partner in helping me grow our organization from 2200 to 7500 over the past 4 years while improving quality of hires and reducing our costs of hiring significantly! If you need to grow your business rapidly, I will highly recommend connecting with Staff CX”
"Possess deep knowledge of the Customer Experience Industry with detailed understanding of the current market conditions and a wide network of highly qualified candidates from entry level to top executives"
Armando Castro built his business from the ground up, beginning as a call center agent in Jr. High School, and is now a savvy industry leader with over 30 years of experience in building, growing, and managing customer engagement centers across the globe.
Prior to founding Staff CX, Armando was Vice President of Global Sales, Solutions and Strategy for VXI Global Solutions, where his diligent work ethic played a key role in his career trajectory. During his tenure at VXI, he worked his way up from call agent to VP, built more than 7 contact center delivery centers, and hired over 25,000 employees in the past 12 years. His decades of multifaceted industry experience made him who he is today, and gave him an in-depth understanding of what it takes to create a seamless consumer experience from start to finish.
Bolstered by his passion for creating incredible customer experiences, Armando founded Staff CX to connect call centers and other customer service establishments with the right talent to grow their business.
When you need urgent high-volume call center recruiting and customer service staffing, the team at Staff CX will work with speed and efficiency to provide the best hiring solutions to meet your unique organizational needs. Our agile recruiting solutions allow you to maximize internal resources, scale growth, improve employee retention, and reduce hiring costs for contact center jobs by an average of 50%.
Our team recruits for every organizational level, from customer service jobs to senior executive positions, and we’ll help shape the perfect team before your eyes.
Whatever you need from your career, you’ll find it here. Search our variety of job opportunities to find the role that provides the benefits, company culture, and flexibility you deserve.
